insincerity

What Does Your Apology Say About You?

What Does Your Apology Say About You?

“A meaningful apology is one that communicates three R’s: regret, responsibility and remedy.” – Beverly Engel When you say that you’re sorry to another person whom you’ve wronged, or who believes you’ve wronged them, what does your apology say about you? Is that even important? Doesn’t the fact that you deliver the apology in the first place hold greater weight? After ...

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